Shipping policy

Thank you for shopping at racingchrono.com! We are committed to delivering your premium racing chronograph watches to you as quickly and reliably as possible. Below you will find our detailed shipping policy.

Order Processing Time

All orders go through our strict quality inspection process before shipping to ensure you receive a perfect timepiece. Our standard processing time is 24-48 business hours (Monday-Friday, excluding weekends and public holidays).

During this time, we:

  • Carefully inspect your watch for any defects
  • Test all functions (chronograph, waterproof performance, movement accuracy)
  • Prepare secure, discrete packaging for safe delivery

Delivery Time

Once your order is shipped, you will receive a fully tracked express delivery service. Our standard delivery time is 5-10 business days to most major countries and regions worldwide.

Please note:

  • Delivery times are estimates and may vary slightly depending on your location
  • Local customs processing may cause minor delays in some countries
  • Remote or rural areas may require an additional 2-3 business days for delivery

Worldwide Free Shipping

We offer FREE worldwide shipping on all orders! There are no hidden shipping fees, handling charges, or insurance costs. You only pay the product price, and we take care of the rest.

Tracking Information

Once your order is shipped, we will send you a shipping confirmation email with your unique tracking number. You can use this number to track your package's progress online at any time.

Please allow 24-48 hours for the tracking information to update in the courier's system after you receive the confirmation email.

Customs & Import Duties

For international orders, please note that you may be subject to import duties, taxes, and customs charges levied by your country's customs office. These charges are not included in the product price or shipping cost, and they are the responsibility of the buyer.

We have no control over these charges, and we cannot predict what they may be. Please contact your local customs office for more information before placing your order.

Address Verification

Please make sure to provide the correct and complete shipping address when placing your order. We are not responsible for lost or returned packages due to incorrect or incomplete address information provided by the customer.

If you need to change your address, please contact us as soon as possible within 24 hours of placing your order. Once your order has been processed and shipped, we cannot change the shipping address.

Lost or Stolen Packages

If your package is lost or stolen in transit, please contact us immediately. We will work with the courier company to investigate the issue and provide you with a replacement or full refund, depending on the situation.

Please note that we require a claim to be filed with the courier within 30 days of the estimated delivery date.

Related Policies

  • For information about our return policy, please visit our Return Policy page
  • For information about our 2-year product warranty, please visit our Warranty Policy page

If you have any questions about our shipping policy, please feel free to contact us at support@racingchrono.com.