Privacy policy

Last Updated: April 17, 2026

This Privacy Policy describes how Racing Chrono Watch (operated at racingchrono.com, "we," "us," or "our") collects, uses, stores, and shares your personal information when you visit, browse, or make a purchase on our website. It also explains your privacy rights and how we comply with GDPR (EU), CCPA/CPRA (California), and other global data protection laws.

1. Information We Collect

We collect the following information to process orders, provide customer support, and improve our services:

  • Order & Shipping Information: Name, shipping/billing address, email address, phone number, payment details (we do not store full credit/debit card numbers; all payments are processed securely via third-party providers).
  • Account Information: Email, password (encrypted), order history (if you create an account).
  • Communication Data: Messages sent to support@racingchrono.com, newsletter subscription status.
  • Technical Data: IP address, browser type, device info, browsing behavior, cookies, and analytics data (to optimize website performance).

2. How We Use Your Information

We use your data only for legitimate business purposes:

  • Process and fulfill orders (including shipping and delivery)
  • Send order confirmations, tracking updates, and delivery notifications
  • Provide customer support and resolve returns/warranty claims
  • Send marketing newsletters (you may unsubscribe at any time)
  • Prevent fraud, verify payments, and ensure website security
  • Comply with legal obligations

3. Sharing Your Information

We share your information only with trusted third parties necessary to operate our business:

  • Shipping carriers (to deliver your order)
  • Payment processors (Stripe, PayPal, etc.)
  • Email/marketing service providers
  • Legal or law enforcement authorities (when required by law)

We never sell, rent, or trade your personal data to third parties for commercial purposes.

4. Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Remember your preferences and cart items
  • Analyze website traffic and improve user experience
  • Measure marketing effectiveness

You may disable cookies in your browser settings; however, some website features may not function properly.

5. Data Security & Retention

We use industry-standard encryption (SSL) and security measures to protect your personal data. We retain your information only as long as needed to fulfill the purposes described, or as required by law (typically 7 years for tax/legal records).

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Restrict or object to data processing
  • Withdraw consent for marketing communications
  • Data portability (receive your data in a usable format)

To exercise these rights, contact us at: support@racingchrono.com

7. Children's Privacy

Our website is not intended for users under the age of 16. We do not knowingly collect data from children. If we become aware of such data, we will delete it immediately.

8. Changes to This Policy

We may update this policy periodically. Significant changes will be posted on this page with a revised "Last Updated" date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Racing Chrono Watch

Email: support@racingchrono.com

Website: racingchrono.com